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Commitment to website privacy and responsible use of information

Pharmacy Retailing (NZ) Ltd is committed to protecting your privacy.  This document addresses privacy issues relevant to this website. 

Should we change our website privacy statement for any reason such changes will always be posted to this page.  If you have any further questions relating to this privacy statement please do not hesitate to contact us. 

Information we collect

We may collect two types of information about our website users.

1. Personal and account information when you complete an online form.

When submitting an online form from the website we may request specific personal and account information.  This information is necessary for us to validate requests against information stored in our database systems and will be used to action your request and to contact you if necessary on issues relating directly to products or services.

2. Information collected by our web servers about site traffic.

Our web servers collect information on the number and location of site visitors and related ip addresses, the date and time of visits, the number of pages viewed, technical information on browser connections, traffic patterns and audit logs of all site activity.

Normally no attempt is made to identify users or their individual browsing activities. We use this aggregate data to evaluate our website performance and measure the interest in various areas of our site.  In the event of a fraud, dispute, or other extraordinary circumstances, audit logs and IP address information may be analysed.  If we come across a suspicious looking transaction we will investigate it to ensure there is no breach of security.  This may involve one of our staff members contacting you to verify a transaction.  Please note that our staff members will never ask you to disclose your password.  If you are ever requested to do this please contact your Pharmacy Retailing (NZ) Ltd account manager or customer services representative immediately. 

Information disclosure

We may release information about you when required to, or permitted by law. We may also disclose information where you have authorised us to, or where disclosure is connected to the purpose for which it was collected.  You have the right to access and correct this information subject to the provisions of the Privacy Act 1993.

We will not use your personal information for any purpose that is not related to the products or services we provide to you, or for any purpose for which you would not reasonably expect us to use the information.

We may share the information we gather in aggregate form with advertisers and other partners.  However, we will not sell or disclose personal information about you as an individual to any third party or entity outside Pharmacy Retailing (NZ) Ltd or its related companies for marketing purposes without your consent. 

Security of captured data

To prevent unauthorised access, maintain data accuracy and ensure appropriate use of any customer supplied information, we have put in place physical, electronic and managerial processes to protect the information we collect via our website.

Additionally, all stored customer information is protected from unauthorised access through the use of secure passwords, user log-ons and other security procedures.


Parts of this website uses cookies.  Cookies are small pieces of information which can be stored on your hard drive (persistent cookies) or in memory (session cookies). The cookies we send to your PC cannot read your hard drive or command your computer to perform any action.

Email address

If you are a registered customer site user we may use your email address to advise you of any upgrades or changes to this site or service.  From time to time, we may also use your email address to send promotional messages, surveys, special offers or information about product and services from us that are relevant to you.  If you no longer wish to receive these emails please contact us. 

Contact details

Pharmacy Retailing (NZ) Ltd.

Phone (09) 570-1080

Fax  (09) 915-9581